Return & Exchange

Return & Exchange

We're bummed if you're not 100% satisfied with the items you received, and we gladly accept returns within 30 days of receipt for most items in new condition.
1. Please contact Customer Service e-mail on our site, indicating the item(s) you would like to return and the reason. We will get back to you within 24 hours. Your patience will be highly appreciated. 
2. After receiving return instructions from us, please package up the item(s) to be returned with the original packing.
3. Drop off your package at the local post office. 
4.Final sale item(s) is not eligible for return or exchange.Swimwear is not eligible for return or exchange.Swimwear can only be returned/exchanged if it is defective/damaged or wrong item.
You must email us a picture showing the problem/defect after submitting the return/exchange request online.  

Return Conditions 

1. You have 30 days to decide if an item is right for you, if not, you can certainly contact us within 30 days .
2. Items returned must be in their unused condition with the original packing. We do not accept a returned item that's worn, damaged, washed or altered in any way.
3. We do not accept returned items that were sent back by you directly without checking with us first.
4. We do not offer Freight To Collect (FTC) service for the packages returned to us. The returns will be made at your own cost.
Note: The original shipping fee and insurance are non-refundable.
Contact us
If you have further questions / issues, please don’t hesitate to contact us at service@logfans.com or chat with us online.